Making change work: the skills to deliver lasting change

The world is in constant flux. Organisations need to respond quickly and
decisively when they find their markets changing, their stakeholders
making new demands, or their technologies becoming outdated. The skills people employ today can quickly become less useful as new means to communicate and work in virtual teams displace old methods.

This is the world of change.  Change is about creating a new mind-set: it involves giving up what we may love, taking on what is difficult, and feeling uncertain and awkward in the middle. It can be exciting. It can offer opportunity. It stimulates creativity and energy. But initially, it can also feel disconcerting so causing people to become less confident and self-absorbed. It is at this point a manager must deploy a range of strategic, planning and interpersonal skills to demonstrate what is needed and move people through the emotional and technical challenges of change.

This NEW programme focuses on the aspects of the management role that are essential to lead and deliver high quality and lasting change initiatives. Firstly, actively responding so that people recognise the need for change and the way to achieve it, and secondly, understanding, influencing, adapting and delivering the business outcomes that evidence the change.

Why should you attend this programme?

• Better understanding of achieving lasting change at both organisational and individual levels
• Improved understanding of different perspectives, including the fit between strategy, change  and operating realities
• Increasing effectiveness in your central role as the link between strategic direction, change and operations
• Greater ability to join in and influence change planning
• Confidence to provide direction and clarity for others
• Enhanced political acumen and understanding of skills to navigate the pitfalls of change
• Better understanding of achieving lasting change at both organisational and individual levels
• Improved understanding of different perspectives, the role of strategy and its fit with operating realities
• Increasing effectiveness in your central role as the link between strategy, change and operations
• Greater ability to join in and influence strategic discussions
• Confidence to provide strategic direction and clarity for others
• Enhanced political acumen and understanding of skills to navigate the political terrain.

Programme content

• Understanding the language of change and its use in your organisation
• Applying change management tools and techniques, and comparing these with your own organisation’s approach
• Exploring examples of strategic choices and their consequences for your organisation
• Preparing people for change by promoting better understanding of the need for change, and stimulating dialogue about its benefits and delivery
• Working with real examples of achieving change to explore how to manage organisational and individual behaviour during uncertainty
• Enhancing your interpersonal and networking skills when seeking to influence others, individually and collectively.

Who is it for?

You are an experienced manager who wants to develop your confidence and ability to engage in and contribute to strategic direction - large and small - in your organisation. You are aware that delivering and achieving change is closely linked to leadership that delivers tangible results.

"I gained many brand new insights into management within a business......I would love to come back!" 

Chris Milnes
Sales Director
Metal Closures (Huddersfield) Ltd

Programme Director

David Cleeton-Watkins
MSc, FCIPD