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 Impact and Influence 

In today's pressurised workplace, being personally effective and operating to a full capacity is more important than ever, both for the individual and the organisation.  Enabling yourself to understand your impact on others with the ability to develop more effective relationships with others - helps create better performing teams which in turn creates better performing organisations.

This programme equips participants with a repertoire of skills to help identify and develop their credibility, personal influencing style and how this relates to the impact they have on others.  By exploring the dynamics of the influencing process and developing flexible influencing sytels and strategies, participants emerge ready to harness their personal power in the workplace.

Why should you attend this programme?

  • Develop and practice the range of skills needed to influence others without authority
  • Gain an increased confidence and ability to deal with challenging situations and relationships
  • Demonstrate greater ability to gain buy-in from others and create the impact you want through increased personal presence.

Programme content

  • Dynamics of the influencing process
  • Developing flexibility of influencing style and strategy
  • Distinguishing between passive, assertive and aggressive behaviour
  • Building self-esteem and confidence
  • Micro-skills of observation and active listening
  • Influencing in groups
  • Harnessing personal power to be more influential
  • Links between personal power and impact
  • Understanding self limiting beliefs/behaviours which undermine personal effectiveness.

Who is it for?

You are a manager, executive or professional who needs to successfully influence and communicate with people in a range of situations. You would like to build on your existing skills to enhance your impact, personal effectiveness, credibility and gain buy-in from others.

Programme Director




Sharon Brockway
MSc, BSc (Hons)
Principal Consultant and Head of Talent Management